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Thistle Marble Arch
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7.4
Top
Based on
173
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Meshari
Solo traveller Middlesbrough, United Kingdom December 3, 2008 |
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9.5 | ||||||||||||
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Christopher
Family with young children Nicosia, Cyprus December 1, 2008 |
The service was excellent; keep it up. |
8 | ||||||||||||
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Lesley
With friends Longmorn, Elgin, United Kingdom November 30, 2008 |
Booked Superior twin through booking .com hotel refused to recognise this even when reservation stating superior twin exhibited to them and gave standard room. I had to pay £30 per night for superior room. Be warned of this if you intend to stay here. |
5 | ||||||||||||
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Hefin
Young couple Ruthin, United Kingdom November 29, 2008 |
Location Shower was extremely poor |
6 | ||||||||||||
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Alan
With friends Cuffesgrange, Ireland November 26, 2008 |
When i arrived I was told that you were over booked. My reservation had been confused with my sisters booking as we had booked under the same name but separately. i was not happy about this and the safe were not very nice even though it was completely their fault. I was offered a room up in the top floor which to me was no more than an attic. it was cramped and the ceiling was low. |
3.5 | ||||||||||||
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Anonymous
Solo traveller Belgium November 26, 2008 |
Best location for shoppers. I have stayed in this hotel for quite a few times already in the past and I am satisfied with my choice. |
7.5 | ||||||||||||
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Anonymous
Solo traveller Saudi Arabia November 25, 2008 |
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7 | ||||||||||||
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Anonymous
With friends United Kingdom November 25, 2008 |
Location right on Oxford Street - perfect for shopping! We were delayed at check-in as one of the 2 rooms we had booked had been cancelled for no apparent reason. We then had to insist that the 2 rooms which were eventually found were near each other as we had requested. We were given 1 room with a double bed instead of twin beds as booked and had to change rooms, delaying us further. |
6.5 | ||||||||||||
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Anne
Mature couple Wakefield, United Kingdom November 25, 2008 |
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9.5 | ||||||||||||
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Majid
Family with young children Jubail Industrial City, Saudi Arabia November 23, 2008 |
Place, staff in the receiption and the conceirge. Yes. Actually the it happened twice for us during our stay. We put the "Don't Disturb" sign and suddenly we find the staff inside our room! |
8 | ||||||||||||
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Saeed
Family with older children dubai, United Arab Emirates November 20, 2008 |
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5.5 | ||||||||||||
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Helena
Mature couple Larnaca, Cyprus November 19, 2008 |
We found a mouse on the corridor. We mentioned this to the reception and I have asked them for a full refund. They replied to me that they can upgrade me the next time that I will stay at their hotel. This is totally unacceptable. I think you should do something about it, we have paid almost 600 uk pounds to stay for 4 nights and with that money being paid you don't expect this |
2.5 | ||||||||||||
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Seraj
With friends sabah alsalem, Kuwait November 18, 2008 |
hotel location was excellent I booked 2 rooms one of them was small in size |
7 | ||||||||||||
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Suzanne
With friends Vessy, Switzerland November 18, 2008 |
Noisy, small twin rooms, my reservation was not acuratly noted, expensive breakfast |
5 | ||||||||||||
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Anonymous
With friends Ireland November 18, 2008 |
The hotel was ideally situated. The lobby of the hotel was lovely to relax after shopping. The rooms were very clean and comfortable. The staff of the hotel were very helpful. I would recommend this hotel to anyone and we would stay there again if visiting London. |
9.5 | ||||||||||||
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Anonymous
With friends United Kingdom November 17, 2008 |
Overhead lighting in the room. |
7.5 | ||||||||||||
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Anonymous
With friends Kuwait November 16, 2008 |
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7.5 | ||||||||||||
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Lynn-marie
Group Bridgwater, United Kingdom November 12, 2008 |
The room we eventually had was nice and the shower was good for my mother who is disabled We did not know on booking that the access to the hotel was up stairs or an escalator. This was a shock as my mother is on a wheeled walking frame. Room was not ready and it was 2.45 before we finally got the keys. As needed to be out with disabled mum early this caused problems for us and we were late for the whole reason we were in London |
6.5 | ||||||||||||
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Peter
With friends neston, cheshire, United Kingdom November 10, 2008 |
Really could not fault the rooms, they are very well proportioned and a massive bed! |
10 | ||||||||||||
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Richard
Young couple Brighton, United Kingdom November 4, 2008 |
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8 | ||||||||||||
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John
With friends Princes Risborough, United Kingdom November 4, 2008 |
convenient location |
8 | ||||||||||||
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Wayne
Young couple Blackwater, United Kingdom November 4, 2008 |
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